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Professional Server Management

Vigilance is necessary for maintaining the health of the IT environment in any organization. But generally, organizations lack the expertise or necessary resources to do so. If you are focusing your precious time and resources on monitoring the system and resolving server management related problems, you are wasting crucial time and jeopardizing your long-term business prospects.
ITvision India is here for you so that you can concentrate more on your core business and leave server management and monitoring to us. ITvision India has been managing mail server for some reputed ISP providers. We have got complete Infrastructure to provide 24X7 support with 3 levels of technologists available.
ITvision India provides a comprehensive range of solutions and support options. Qmail/Sendmail/Exchange server management is one of the services that we believe is helpful in case of ISPs and web hosting. We build our messaging solution around Qmail/Sendmail/Exchange having SMTP/SMTPs, POP3/POP3s and IMAP/IMAPs access. Mail server provides backend connectivity to LDAP, MySQL, Oracle, Plain text, CDB, password etc.
Many Webmail scenarios like Squirrelmail, Sqwebmail, Open Webmail, Outlook Web Access and IMP over horde is supported and customized by us to suit the required deliverable. Collaborative environments are also deployed by as using open-groupware e-groupware, and open-xchange.

Supported Operating Systems

Recommended for all dedicated or co-located servers, this plan is often employed on web hosting servers that need maximum uptime and require a reasonable level of external management. Customers with management plans are given priority to those without and will be able to contact Server Surgeon 24 hours a day, 7 days a week for immediate service during emergencies. Those without management plans will have to wait until regular business hours as well as pay higher hourly rates.

Services include:1 hour of "by request" system administration time per month

  24/7 monitoring of server and services & 24/7 emergency on call access
  Daily patching & security updates
  10 minute live response to server and service outages

Supported Operating Systems: Linux/ Windows/ Citrix

  This plan includes everything in the Professional Management plan above plus
  Advanced Server Linux/ Window Hardening package
  Daily security monitoring and live response
  On the box process, disk, and CPU monitoring and live response
  Custom by request monitoring (application monitors, URL monitors, log monitors, etc.)
  10 minute live response to security and custom monitors

Managed Full System Backup

Supported Operating Systems: Linux, Windows 2000/2003, BSD, OSX, Citrix
Having a current mirror or copy of your complete file system stored on a secured, external server is a must if you intend to be able to rebound from a crashed disk, security compromise or similar issue. Our Full System Backup uses the readily available Rsync utility to transfer your data to our server. We fully configure the backup for you based on your needs, provide the transfer of the data to our servers, and provide monitoring to insure backups are valid and occurring at regular frequencies

Linux Hardening

BFD - (Brute Force Detection) - Most Linux servers on the Internet are attacked by brute force multiple times each week. BFD detects brute force connections and automatically enters the offending IPs into the firewall to be blocked.
SSH Server Hardening - Locks down and hardens the SSH server. Provides additional protection against brute force attacks.
Firewall Installation - APF (Advanced Policy Firewall) iptables based firewall and anti-dos rule sets.
LES - (Linux Environment Security) - Enforces root-only permissions on system binaries as well as other restrictions on system programs.
/tmp, /var/tmp and /dev/shm Hardening - The /tmp, /var/tmp and /dev/shm directories are the most common cause of security compromises on web hosting servers. Hardening prevents execution of malicious scripts from being launched from these directories.
Disable Unused Services/Software - Unused services and software are disabled to prevent them from being exploited.
Advanced Linux Hardening Everything in the Essential Linux Hardening Mod-Evasive - Blocks HTTP Denial of Service attacks.
IM - (System Integrity Monitor) - Automatically monitors and restarts required services including HTTP, FTP, DNS, SSH, and MYSQL.
LSM (Linux Socket Monitor) - Identifies and alerts you when rogue services are started on your server.
SPRI - (System Priority) - Sets the priority to current processes being run on your server, decreasing load 5-25%.
PSAD - Detects port scan attacks and and automatically enters the offending IPs into the firewall to be blocked.
CHKRootKIt - Simple script that detects software used by hackers. It scans once a day and emails the client if any suspicious scripts are found.
Mod-Security - Adds another layer of security for your web applications. (Note: Mod-security will only be installed by request when you order this package as its rules can break certain websites -- if you want mod-security installed on your servers please let us know.)

Anti Virus & Anti Spam :

  Customized Clam Antivirus installation
  Spam Assassin installation
  hourly virus and daily spam signature updates
  RBL (Realtime Blackhole List) checks
  whitelists and blacklists
  Customizable attachment filename and file type checks
  Customizable per-domain rules
  Bayesian spam filtering